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Contact Information

Email Support

Get help from our support team

support@mindtranscript.com

Response time: Within 24 hours

Bangalore, India

Remote-First • Serving customers across India

Quick Answers

How long are recordings kept?

Audio files are automatically deleted after 10 minutes. Only your transcribed text is saved.

Can I export my notes?

Yes! You can copy any note text with one click. We're working on bulk export features.

Is there a mobile app?

Not yet, but our web app works great on mobile browsers. A dedicated app is in development!

How accurate is the transcription?

We use OpenAI's Whisper, which provides industry-leading accuracy. Clear audio yields the best results.

Support Hours

Monday - Friday: 10:00 AM - 7:00 PM IST
Saturday: 10:00 AM - 2:00 PM IST
Sunday: Closed (Email support only)

We aim to respond to all inquiries within 24 business hours